Resources to Help Your VoIP Business Phone System Research

Case Studies | eBooks | White Papers | Videos

Case Studies

Airlie Women’s Clinic Case Study »
New Facility Opens The Door For Telephony Upgrade
Airlie Women’s Clinic decided to open a second facility. While the additional clinic was nearby, it was impractical to operate two separate telephony systems and pay a high price for POTS calls between the two practices.

All Erection Crane and Rental Corporation Case Study »
Deploy A Hosted VoIP Phone Solution Across Numerous Facilities
After a series of acquisitions, ALL Erection Crane and Rental Corp. (AEC) needed to replace a myriad of different phone systems. Integration with existing Cisco endpoints made the ShoreTel Sky unified communications hosted VoIP service the best choice.

Aquent Case Study »
Perfect Candidate For Hosted VoIP
Aquent has offices around the globe with customers, including two-thirds of the Fortune 500 and 90 of the Fortune 100 companies. It was looking for an edge that would allow it to compete for placements and outperform competitors.

Baldwin Wallace University Case Study »
To Keep Up With A 2,500 Daily Call Volume, Baldwin Wallace University Graduates To A ShoreTel VoIP Communication System
Baldwin Wallace’s Fujitsu PBX was 14 years old and at the end of its useful life.

Allied Telesis Case Study »
Communication Key To Success
Communication is key to Allied’s success, but increasingly staff struggled with the company’s legacy telephone system’s limited ability to provide the best possible customer experience.


“5 Signs You Need to Upgrade Your Phone System”

EM1-5_signs_you_need_to_upgrade_your_phone_system-187x300A simple five-step guide to help you determine if your current phone systems is out of date.

  • What makes a modern phone system
  • How to get out of the business of running a phone system
  • If your phone is tied to revenue
  • How people are working today
  • How to make sure you always have the latest and greatest

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“9 Things to Consider Before Choosing a Cloud Phone Provider”

EM2-9_Things_When_Choosing_a_Cloud_Phone_Provider-187x300In today’s economy, flexibility and speed are essential to success. It’s no surprise that more companies are turning to VoIP phone systems to give them the freedom they need to grow and accommodate clients near and far.

But, how do you know which VoIP provider is best for your business?

  • Is your business growing or scaling back?
  • Is your business phone dependent?
  • Does your business have multiple locations?
  • Do you need advanced features?
  • Do you have the time and resources to manage a phone system?
  • Does your phone system need to generate revenue?
  • Are your people on-the-go?
  • Does your business thrive on the latest technology?
  • How will you know if you’ve chosen the right VoIP provider?


“3 Hot Buttons for Hosted Unified Communications”

A white paper by J Arnold & Associates, 2015

3-UC-Hot-Buttons-378x300Cloud technology is evolving rapidly, offering compelling opportunities for businesses to move their processes into a cloud-based deployment mode, with many advantages. This is especially true for cloud communications. When deciding which communication technology is right for your organization, it’s important to understand VoIP and UC trends, and how these trends can provide an advantage for your business.

J Arnold & Associates has identified three key trends organizations need to know when selecting the right communications technology.

This white paper to better understand how these three “hot buttons” can help you select the right UC partner:

  • Scalability
  • Integration
  • Security

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