Customer Experience: What Clients Say

pathgroup Associated Pathologists

“IDeACOM Networks is very knowledgeable of the system, they somehow took a very difficult cutover and made it seamless to our users.”

“They work very hard at gathering all the information up front, and making sure they have a full understanding of what needs to happen before doing the install.”

“Their knowledge of ShoreTel is exceptional. We pushed them hard, they worked long hours, and smiled the whole time.”

“We really couldn’t have asked for a better company to convert us to a VoIP system.”

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tennessee Supreme Court of The State of Tennessee

“IDeACOM plans well and assists as necessary”

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 dialysis Dialysis Clinics Inc.

“Their customer service and knowledge of the ShoreTel system is excellent.”

“They are prompt with responses and solutions.”

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metro-dev Metro Development Housing Agency

“They have earned our recommendation to others by the history of our relationship. Great partners.”

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 clarksville City of Clarksville

“They are very responsive to our requests. We could not ask for a more responsive vendor.”

“The training was geared toward our users and covered the most important points they needed to know.”

“Great Customer service from IDeACOM Networks.”

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jalexander J. Alexander’s Corporation

“We are very likely to recommend our partner, IDeACOM Networks, to a friend or colleague.”

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provident Provident Music Group

“The installation process went extremely well.”

“They did a great job following up on every question that we had.”

“I would have to say that IDeACOM Networks is one of the best vendors we have ever worked with.”

“The references that I spoke with were instrumental in helping make our buying decision. I would be glad to share our positive experience with others.”

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Cornerstone Cornerstone Commercial

“It’s a great product and a great company to work with! Their customer service has been great!”

“All of our needs are being met.”

“All questions were answered – trainers were very helpful”

“All issues are resolved in a timely manner”

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legends-bank Legends Bank Clarksville

“Great service. Always there when you need them.”

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HeritageBank Heritage Bank

“Very positive experience with local vendor (IDeACOM Networks)

“They take the time to address all of our concerns and ensure that the system is installed correctly the first time.”

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bedford Bedford County Government

“Knowledgeable partner; Great customer care.”

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Neurosurgical Neurosurgical Associates

“Customer support is excellent”

“Great personal touch in the training.”

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 equitable-trust Equitable Trust

“They did a great job explaining the features of the system, a great job coordinating the installation and a fantastic job with employee training.”

“They listened us regarding our needs and then showed us how the system could meet those needs.”

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HardingAcademy Harding Academy

“IDeACOM Networks earned our recommendation to others with their experience and professionalism.”

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AmTemps AmTemps

We’re highly loyal to vendors that consistently get it right for us. As a customer of IDeACOM for 36 years, they just get it right.”

“Training was well tailored to our installation.”

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TradePro Trade Pro

“Excellent customer support. Excellent equipment and functionality of the system”

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HeritageGroup Heritage Group

“It’s a great system with fantastic hardware as well as software. And, IDeACOM is wonderful!!”

“They are always helpful and very responsive to our needs. They are kind people who always do the right thing for their customers.”

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FirstBaptist First Baptist Church

“The implementation was flawless and the post install support has been magnificent.”

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CarpenterWright Carpenter Wright Engineers

“Great service. They go the extra mile to make sure the client is satisfied with the phones and set up.”

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Call: 615-256-3838
Email:  sales@ideacom-networks.com